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Frequently Asked Questions

Do you offer free shipping?

Yes, we provide free standard shipping on all orders, which will be shown at checkout.

What is your refund policy?

If you're not completely satisfied with your purchase, you can return it within 14 for a full refund. Please ensure the item is unused and in its original packaging.

May I request your contact details for further assistance?

Contact Details

We’d love to hear from you.

For inquiries, assistance, or personalized service, our team at SM Luxury is always here to help.

📧 Email: support@smluxury.com

📞 Phone: +43 681 81465070

📍 Location: Austria, Vienna

Your satisfaction is our highest priority — reach out to us anytime, and we’ll ensure your experience with SM Luxury is nothing short of exceptional.

Intentional design

Everything we do starts with why

Made with care

We believe in building better

A team with a goal

Real people making great products